Waiter 服务员 Guest 客人
i Accepting a Reservation
Waiter: Good morning/Good afternoon/Good evening. ROSE restaurant. Mary is speaking. May I help you/What can I do for you?
Guest: Yes, I'd like to reserve a table for tonight.
Waiter: Certainly sir. For how many persons?
Waiter: At what time would you like it?
Guest: 7:30 tonight.
Waiter: Would you like to have buffet or a la carte?
Waiter: Yes, sir. May I have your name and telephone number?
Guest: It is Smith and my number is 1234.
Waiter: Thank you very much Mr. Smith. A table for six at 7:30 tonight. And you'd like to have buffet. Is that right?
Guest: Yes. Thank you.
Waiter: We will hold the table for fifteen minutes. And we look forward to seeing you.
Guest: I see you, bye
Waiter: Good morning. ROSE restaurant. May I help you?
Guest: What time do you open tonight?
Waiter: We open at 7:30, sir/madam, and we take last order till 10:20.
Guest: Good. I'd like to reserve a table for two.
Waiter: For what time, sir/madam?
Guest: Around 8:15.
Waiter: May I have your name?
Guest: James Bound/Katherine.
er: Would you spell your name, sir/madam?
Guest: J-A-M-E-S James B-O-U-N-D Bound, James Bound/K-A-T-H-E-R-I-N-E Katherine.
J - A - M - E - S詹姆斯，B - O - U - N - D邦德，詹姆斯邦德/K - A - T - H - E - R - I - N - E凯瑟琳。
Waiter: Mr. James Bound/Mrs. Katherine. Would you like to sit in smoking, non-smoking or whatever comes first open?
Guest: We prefer a table by the window in non-smoking.
Waiter: OK, Mr. James Bound/Mrs. Katherine, We'll reserve a table for 2 by the window in non-smoking around 8:15 tonight. Thank you for calling us.
ii Fully Booked
Waiter: Good evening. ROSE restaurant. May I help you?
Guest: Yes, I'd like to make a reservation for two at 8:00 this evening.
Waiter: I'm sorry, sir, there aren't any tables left for 8:00, but we can book one for you at 9:00.
Guest: No, that's too late.
Waiter: I'm terribly sorry, sir.
Guest: How about tomorrow evening?
Waiter: We are fully booked for tomorrow evening, and I can not guarantee anything, please be assured that we'll try our best. I hope you'll understand.
Guest: I do, but I would appreciate it if you could arrange it.
Waiter: May I have your name and room number?
Guest: David Hale, room 905.
Waiter: I'll call you when there is a free table for tomorrow evening at 8:00.
Guest: Thank you very much.